1.1 What is Trust-E-Mail?

Trust-E-Mail is an enterprise-level anti-spam software package that is 100% effective against mass-mailers.

1.2 How is Trust-E-Mail different?

There are many anti-spam products on the market. The vast majority utilize a "filter-based" approach, which works by analyzing message content to determine the probability of certain messages being spam. This approach is deficient because it ultimately results in the loss of valid messages and some degree of spam penetration. On the contrary, Trust-E-Mail guarantees 100% operation via a simple protocol and absolutely no filtering.

As a side effect of not filtering messages, pattern updates are not required. If you install Trust-E-Mail, chances are, you can leave it as it is until you decide to upgrade to a new version. In other words, no on-going support is required for continued operation. Our support plan is available but is not essential for normal operation.

Many anti-spam packages require that all system users install software on their PCs. This is not the case with Trust-E-Mail, which resides at a single location on the server. All system configuration is performed from the same central location.

 

2.1 How does Trust-E-Mail work?

Trust-E-Mail uses a simple 3-point protocol to establish message Originators as trusted entities.

1. Originator sends a message.
   
2. Trust-E-Mail intercepts the message and stores it; a "Confirmation Request Message" is sent back to the Originator.
   
3. Originator replies and the message is delivered. All future messages from the same originator are trusted.

2.2 What is the Confirmation Request Message?

The "Confirmation Request Message" is a message sent back to an unknown message Originator in order to verify the Originator is living, breathing, human being, and not a software mass-mailer.

2.3 How does the Originator confirm himself?

To confirm himself, the Originator simply has to reply to the Confirmation Request Message.

2.4 Will the Originator have to confirm himself every single time?

No. A single confirmation is sufficient for the Originator to become a trusted entity. No further confirmations will be required.

2.5 If confirming is so easy, why can't spammers do it automatically?

The method of confirmation is indeed very straight-forward and could potentially be automated. However, it would not be practical for spammers to do so.

Spammers send messages to thousands of e-mail addresses at a time. The vast majority of these e-mail addresses are not valid or have exceeded their storage quota, and they result in non-delivery notification messages. The sheer volume of these messages will serve to severely congest the spammer's network connection. This often leads to spammers using fake "From" addresses, making replies impossible. Needless to say that actively processing each reply is not really an option.

Further, we have performed studies to establish the viability of our approach. Our approach has proven to be 100% effective against mass-advertising over a two month test period with accounts previously receiving up to 2,000 spam messages on daily basis.

2.6 What happens if the Originator does not receive the Confirmation Request Message?

It is rare but theoretically possible that a Confirmation Request Message gets lost due to a mail server malfunction, or because the Originator does not check mail for a prolonged amount of time. Trust-E-Mail provides a management console, which makes it easy to locate and examine messages pending confirmation. From the console, the Originator of such messages can be instantly made trusted and the messages will be delivered to the destined Recipients.

 

 

3.1 How does Trust-E-Mail integrate into our existing messaging system?

Trust-E-Mail neatly plugs into any existing POP3/SMTP messaging infrastructure, by bridging the e-mail traffic to and from these servers. More specifically, Trust-E-Mail actively retrieves messages from any number of external and internal POP3 servers. Furthermore, it comes with a built-in POP3 interface that users will connect to, to
fetch their confirmed messages.

3.2 Does every user need to have a copy of Trust-E-Mail installed?

No. Trust-E-Mail resides on a single server, where it can be configured to serve any number of users. It could even be the same server as your current mail server. Furthermore, the server will serve as a control center to all of Trust-E-Mail's operations.

3.3 What kind of hardware is needed to run Trust-E-Mail?

The answer to this question will vary with the number of users that will be on the system. For example, a PIII 450MHz system with 128MB of RAM should be enough to serve up to 500 users.

Typical hard drive space requirements are:

10MB for the Trust-E-Mail software
50MB per user

 

 

4.1 How does licensing work?

Trust-E-Mail is priced on a per-user licensing system. You pay for the exact number of users that you want to support on the system.

We provide you with a serial number, with your user limit encoded within. User base expansion is very simple - just drop in a new serial number with an updated limit and you are ready to go. No other re-configuration, or even a restart, is necessary.

4.2 How much does Trust-E-Mail cost?

The current pricing as of July 1, 2004 is:

$50/user for the first 500 users
$45/user for the next 500 users
$40/user for any additional users

4.3 What about support?

Each purchase of Trust-E-Mail comes with six months of free support and upgrades.

Additional optional support can be purchases for $10 per user per year.

 

5.1 Where can I get more information?

There is a variety of ways to get in touch with us:

Web: http://www.adiumsoft.com
E-mail: info@adiumsoft.com

Toll Free: 1-888-255-5883